Rural Public Library Staff Technology Skills: Action Steps for Improving Skills and Increasing Use of E-resources

Abstract

Research-based evidence (2011-2016) is used to support the claim that rural public libraries must train library staff to be confident users of the library’s e-resource collection and effective and efficient providers of e-resource services to community patrons. A four-step action plan is outlined to improve rural public library staff members’ abilities to use technology and promote digital inclusion of rural community members.